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Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
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GE RANGE MODEL JS968TKWW SERIAL # RL240624Q2 LOCK LIGHT

Resolved Question:

GE RANGE MODEL JS968TKWW SERIAL # XXXXX LOCK LIGHT IS ON. WILL NOT ALLOW BAKING OPERATON. DID NOT ACTIVATE SELF CLEANING . TOP BURNERS OPERATE OK, JUST CANNOT SET THE CONTROL TO BAKE.
Submitted: 6 years ago.
Category: Appliance
Expert:  Bryan replied 6 years ago.

for some reason your latch assembly has failed, Part(NNN) NNN-NNNN width=most likely one of the switches is engaged when its not supposed to be, try putting this in self clean and see if it locks, then cancel it , see if it unlocks and goes back to normal,

Customer: replied 6 years ago.
I TRIED THE SELF CLEAN, BUT THE DOOR DID NOT LOCK.
Expert:  Bryan replied 6 years ago.
ok you need to replace the door lock/latch assembly. you can order this @ http://www.repairclinic.com/SSPartDetail.aspx?s=t-JS968TKWW+-%3d%3dei1166732&PartID=1166732 thanks Bryan
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