Need Appliance Repair Help? Ask a Technician for Answers ASAP
If you did not include a model # XXXXX your question please do on you second reply if possible,this helps us serve you faster.
you have a clogged defrost drain line in this. you need to remove the back panel inside the freezer and at the bottom under the coils there is a drain hole, ( probably covered in ice) take real hot water and pour it over the ice until it melts completely and drains freely. this will solve your problem, hope this helps, thanks Bryan