Hello and thank you for the opportunity to help you.
Please double check your model number. It doesn't show up on Sears site as valid. The serial number looks good though. Are you outside the USA?
Hi. The number I believe I gave you is(NNN) NNN-NNNNwhich is confirmed.
I am in Ontario Canada
Hi. This is taking a long time. Do you have answer?
OK. Please refer my question to someone who does have access.
Thanks Justin. You are probably right, but I would be glad to have that confirmed, and hopefully find out how to replace it.
All the best.
I can tell you how to verify it so you don't have to wait
Are you interested?
Oh ok. This is a Whirlpool built Thin Twin. Place this in a spin, with no clothes. Once it is up to full speed, open the lid and let me know if it rumbles or just coasts down to a stop in 5-10 seconds. Does the basket tilt heavily towards one side?
Justin, I have uploaded a few pictures to my webspace. Hopefully you can see them and they will help.
Paste this url and see if it works for you.
there are wear pads in this that may be worn out, these help keep the tub from moving to much during the spin cycle, these are located between the tub and the base of the washer , it also has a balance ring on the top of the inner tub you need to check both of these, one of them is the problem, let me know what you find, thanks Bryan
I have ascertained that there should be 3 pads under the mounting plate and they have disintegrated (there is no sign of them except that one fragment I showed you). That, I am sure, is the problem. Now, do you think that you have been instrumental in solving this problem, given the advice I received?
If so, I will pay you.
Yesterday I called Sears parts and they told me I could pick up the parts at Belleville, one hour from here. I went there and they told me they didn't stock it and they would have to order it from the warehouse, which is also in Belleville. I waited from 8:30 till 1:00 today for the parts and they were the wrong ones, which I didn't know till I got them home.
So, going by the illustration you sent me, which was much better than the one Sears provided, I was able to order them from Toronto and my daughter picked them up for me on her way up here. Toronto is 2 hours from here so that was great. Sears wanted a week to get them here!
So, my friend, you did help me after all and I will hit the little green button.
All the best,
I got the washing machine back together last week and it has done several loads beautifully. However, yesterday it quit running during a cycle. It fills and agitates, but when it comes to rinse, it stops. I tried it in all cycles - delicate etc. and it has the same functions working and the same functions not working in all of them. Once it stops, the timer does not advance - I presume it's waiting for a signal from something?
it was the lid switch. I had taped it together last time because I noticed it was separating. however, the tape had dislodged so I put a ty-rap around it this time.