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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 58132
Experience:  7+ years being an appliance technician with factory training.
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We have a Jenn Air gas convection oven that is approximately

Resolved Question:

We have a Jenn Air gas convection oven that is approximately five years old. In the last few months we have had occasional occurances where the oven doesn't heat up. It seems like the oven is just not getting and gas. Sometimes it will light and go out over and over again and sometimes it just goes out and doesn't come back on. There have been no problems with the range or the gas supply to other appliances. What do you reccomend? (Model number JGR8850BDB)
Submitted: 4 years ago.
Category: Appliance
Expert:  Tyler Z. replied 4 years ago.
this is a faulty oven igniter actually. Just order and replace the igniter and you'll be good to go again. The oven igniter needs to draw at least 3.2 amps or else the oven gas safety valve will not open and allow gas into the burner. If it's barely below the 3.2 amps it will cause the burner to turn on and off or it will crack open causing a gas smell or it won't open at all.
Customer: replied 4 years ago.
In response to your answer we went up to try to see if the broiler was working when the oven was not. (since the broiler has a seperate ignitor) The broiler is working just fine and the oven is as described above. I believe helps confirm the oven ignitor diagnosis. Is there anything else we should know, by husband of course wants to know if we get a refund if we replace the oven ingnitor and that is not it. (he has been thinking it was the pressure regulator, though I was thinking it was maybe the gas safety valve.)
Expert:  Tyler Z. replied 4 years ago.
it's definitely the problem, but yes, if you request a refund you will get one. Aside from that, there isn't much to know, just remove the floor and remove the 2 screws holding the igniter onto the burner, then replace it.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 58132
Experience: 7+ years being an appliance technician with factory training.
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