Hello and thank you for the opportunity to help you.
Have you checked the pump for foreign objects? What is your model and serial number please?
wtw6400sw1 whirlpool cabrio
yes pulled cover after removing tank nothing
i have tank out and lid off so it will take me a little bit
Oh no? Check this out hehehehe
Let me know if this helps.
Great news. Try running some of the tests in that file I gave you and let me know if anything odd occurs ok.
got a code 32 but already inspected drain hose it isn't over 96 don't see kinked hose
You did say that it drained like a champ right?
it drains good when i stopped after normal wash after 10 minutes like you said but when i turn it to drain and spin it doesn't to do #6 you have to drain tub i can't
just call me(NNN) NNN-NNNNwalk me through it. it will be faster
i will still pay
I'm sorry, it is against the rules of this forum to call a customer. I can lose my expert account and I'm not willing to do this. Sorry.
I need you to verify the motor works. Start the wash cycle, just as before and let me know if it works. Then do a drain again and I will tell you what I think is wrong based upon our conversation.
if you are looking at back of washer motor on bottom lower left is running washer say wash timer says 43 do you want me to stop it again
yes turning right now