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On most samsung models it will stop, do you hear the fan blowing and air moving on the freezer side? If you do, check the back wall of the freezer and see if you have any frost buildup on it. If so your problem is a defrost and airflow issue and I can walk you through fixing that. Thanks!
Ya know what, I actually told you wrong on this one, I just looked the model up to find the damper and apparently this is one of the newer models with dual evaporators. The evaporator is located in the lower fresh food compartment. If you do not hear a fan running in the fresh food compartment then most likely you have a bad fan (possibly board) but this is a Multiphase Dc Motor and probably won't be able to meter it easily due to location. The part number is XXXXX and marcone lists it for 34.94 So I would start there unless you do hear a fan or air moving in the fresh food side. Without a fan it will just get cold down low and never pull the cold air up high. Same principle as I explained before but yours is new enough and high end enough that it does have 2 seperate evaporators. The parts list is here if you want to see how the fan is mounted. And depending on your skill level this might be a good one to hire out.
I'm kinda new here, but as long as I have been a member people can still reply to the original questions I answered. So yes you can click Accept and leave feedback while still being able to ask me questions. I don't think you will have any problems you basically have it removed now, when you put it in you will need to melt the ice beyond that it's as simple as mounting it in place. Thanks!