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you need to check the drain pump, its probably clogged and that will stop the machine, the door wont unlock until its drained , take the screws out of the door and the ones on the other side across from those and pull the front panel off to get to the pump, do you have a model #? probably not its behind the door, is the bleach dispenser on the top of this unit?
i had a meeting to go to. thanks for the info. think im gonna let a local maytag man handle the situation........thanks for your help.