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is this freezing things in the fresh food section?
The freezing section is not cold enough to freeze ice in a tray even though I turned it as high as possible
the refrigerator is not cool enough to prevent things from spoiling. There is nothing that is freezing in that part. I have also t urned it up to maximum. I have left them both free from food for over 24 hours without opening either and they are cooler but not appropriately so.