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Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 11968
Experience:  15 yrs. experience as a certified appliance technician.
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My sub-zero refrigerator/freezer is keeping things much too

Resolved Question:

My sub-zero refrigerator/freezer is keeping things much too cold, sometimes freezing
things and it is set on low. How do I find an experienced, reputable repair person
where I live? Area to get help from: XXXXX of Gaylord, Michigan
I love my sub-zero and want it working perfectly again! Thanks for your help!!

Ginny Monroe XXX@XXXXXX.XXX
Submitted: 4 years ago.
Category: Appliance
Expert:  Bryan replied 4 years ago.

If you did not include a model # XXXXX your question please do on you second reply if possible,this helps us serve you faster

 

the best way to get a reputable repair service tech is to call sub zero and get the names of the company's in your area that they authorize to service their machines,

heres the # XXXXX sub zero,(NNN) NNN-NNNNub-Zero

they can tell you who to call, thanks Bryan

Customer: replied 4 years ago.

It says 'Refrigeration System 550' on the upper part of the back wall near the number dials for coldness.

My sub-zero is 18 years old, was a floor model and I don't have any other information on it.

It has a larger refrigerator on top and a smaller pull out freezer.

I have my refrigerator set on #3 out of 10 and it's very, very cold - has frozen my lettuce.
Of course I know I can call Sub-Zero. I paid for your professional idea about what might be wrong
when this 'too cold' situation is happening. When you do that, I will accept your answer.
Thanks for getting back to me soon.
ginnym
Expert:  Bryan replied 4 years ago.
ok, the problem is the cold control is bad. Part 753862it controls the compressor and tell it when to shut off when the refrigerator is at the right temp. you may need a tech to install this though, I give you a link to the diagrams however, heres the link, http://www.searspartsdirect.com/partsdirect/getModel!retrieveModelDetails.pd?modelNumber=550&productCategoryId=0161000&brandId=3054&searchedModel=550&blt=05 hope this helps, thanks Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 11968
Experience: 15 yrs. experience as a certified appliance technician.
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