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GE ZISB42DYB built-in side by side refrigerator There is

 
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  • Answered by:MRANSWER
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Customer Question

GE ZISB42DYB built-in side by side Refrigerator: There is an ice buid up that originates at the top left side of the freezer compartment that runs down the side and appears to grow wider as it progresses down the wall and below the ice maker. The ice maker works fine and the cubes are normal size. The food in the freezer is solidly frozen. The unit was mnanufactured in 1999.

Submitted: 1040 days and 16 hours ago.
Category: Appliance
Value: $14
Status: CLOSED
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Expert:  MRANSWER replied 1040 days and 16 hours ago.

What are you asking for here? I do this to get paid otherwise I would not be here doing this. I need to know what you are looking for in the form of an answer. Fixing anything takes skill and aptitude and I have no control over yours.

Customer replied 1040 days and 15 hours ago.

Cause & difficulty of part replacement

Accepted Answer

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Expert:  MRANSWER replied 1040 days and 15 hours ago.

The defrost drain has clogged or frozen over. The easiest way to thaw is to just turn the unit off and leave doors open for about 12 hrs as that is how long it will take. There is no easy way to access the frozen area because of how this is built. Doubt anything needs replacing.

Expert TypeHome Appliance Technician
Category: Appliance
Pos. Feedback: 92.9 %
Accepts: 4232
Answered: 6/4/2010

Experience: 30 YRS EXP. FACTORY TRAINED AND AUTHORIZED ON ALL MAJOR BRANDS

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