Hi, my name isXXXXX am hoping that I will be able to help you with your problem today..
Are you saying you see ice on the tubing going into the freezer compartment on the rear of the unit?
WARNING, if you use the OPT OUT button on the tool bar, this will bar me from answering back to you. once pressed I cannot answer anymore of your questions...Use this button with caution...
I am still here... I had to go to my day job and was gone for a while. THe ice you are seeing does it disappear a few minutes after the compressor starts?
Looking underneath and seeing ice is not a good thing, the ice may form for a minute or two when the unit starts it's cycling but should defrost within seconds after that, you may have a partial restriction in your sealed system that is not allowing the refrigerant to flow properly, if this is so then you will need to have an EPA certified tech to look at it, as you cannot perform this repair on your own legally.
Your acceptance of my answer if helpful to you, requires that you press the GREEN ACCEPT button, this will allow me to get credit for helping you today, The deposit you paid in the beginning is just that and does not transfer to any experts until you press it...
Pressing the ACCEPT button will not stop me from continue to helping you in the future if needed on the problem we are working on..
Bonuses are welcome if I have helped you a lot, however they are not mandatory