How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bob L Your Appl Pal Your Own Question
Bob L Your  Appl Pal
Bob L Your Appl Pal, Home Appliance Tech
Category: Appliance
Satisfied Customers: 7548
Experience:  23 Years Major Appliance Repair
Type Your Appliance Question Here...
Bob L Your Appl Pal is online now
A new question is answered every 9 seconds

I had an E3 error, then the unit stopped responding to any

Resolved Question:

I had an "E3" error, then the unit stopped responding to any input. I unplugged it, plugged it back in and nothing works. No display, can't open the door - have a load with water in the drum.

None of the keypad controls work, the power switch does nothing, pressing the dial also does nothing.
Submitted: 6 years ago.
Category: Appliance
Expert:  Bob L Your Appl Pal replied 6 years ago.
That code is a failure in the main computer board...Or wire connections from board to components...I would check all connections before replacing board...
Customer: replied 6 years ago.
How do you "check all connections"?
Expert:  Bob L Your Appl Pal replied 6 years ago.
You would need to remove the top lid...You can do this by removing the screws along the top back of lid....Then slide lid back and off...From there check all the connections on the back of control panel....This code can also point to a bad Hall sensor...The sensor keeps the drum from going out of balance.,,,But from what you are describing it sure sounds like a bad board...Loose connection or no power to unit...
Bob L Your Appl Pal and other Appliance Specialists are ready to help you

Related Appliance Questions