How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Bryan Your Own Question

Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12058
Experience:  15 yrs. experience as a certified appliance technician.
10522817
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

what to look for when water leaks at the lower left bottom

Customer Question

what to look for when water leaks at the lower left bottom of a side by side admiral refrigerator. this occurs only when one pushes the water dispense button in the door.
Submitted: 4 years ago.
Category: Appliance
Expert:  Tom Goellner replied 4 years ago.
Did any water come out of the dispenser when it was leaking on the floor?
Customer: replied 4 years ago.
No water came out of the dispenser in the door, when i pushed it.
Expert:  Bryan replied 4 years ago.
Hi this is Bryan, Tom is off line, at the bottom of the door the water tube goes up through the hinge to the dispenser, pull the grill off and the are connections make sure ones not loose , also look for a broken plastic water line under the front under the freezer door, press the water button while watching, let me know thanks Bryan
Customer: replied 4 years ago.
Where the water line goes up into the bottom of the door (freezer) is not connected, it's like when we pressed the water dispenser, the water flow pushed the line loose.
Expert:  Bryan replied 4 years ago.
that what I thought, you need to reconnect it. does the connector look like this?Part(NNN) NNN-NNNN width=
Customer: replied 4 years ago.
We recognize the above part, but that one is connected and not leaking, where it goes up into the door at the hinge, it'll only go up about a 1/2 inch and stops. This is the area where the water leaked from, not from the above connector.
Expert:  Bryan replied 4 years ago.
oh thats not good , are you saying its broken off in the door, are you trying to put the tube up into the hole in the bottom of the hinge?
Customer: replied 4 years ago.
Yes, we aree trying to put the tube up into the hole in the bottom of the door hinge, this is where the water leaked from when the dispenser was pushed. Doesn't leak if we don't push the dispenser. When I looked on the bottom of the door, i saw the tube was loose.
Expert:  Bryan replied 4 years ago.
unfortunately you will need to replace the whole line from the connector all the way up through the door to the dispenser, this is a big job however, you will need to take the dispenser apart also.
Customer: replied 4 years ago.
Where does one get the parts, and I assume it will be line from the connector to the dispenser and a dispenser??
Expert:  Bryan replied 4 years ago.
yes, its hard to say for sure theres no diagram for that but I believe this is it. Part 112625you can order this @ http://www.repairclinic.com/SSPartDetail.aspx?s=t-LSD2615HEB-%3d%3dpi112625&PartID=112625 but you may want to call to be sure, please press accept for Tom if we have helped, thanks Bryan
Customer: replied 4 years ago.
Will press accept and thank you Bryan
Expert:  Bryan replied 4 years ago.
no problem, since Tom started this with you he should get payed, I'll send him a p.m. thanks Bryan
Customer: replied 4 years ago.
No problem, having problems finding the green accept button???
Expert:  Bryan replied 4 years ago.
well I was going to give this to Tom but he's not answering my pms. I'll give him one of mine to make up for it, you should see the green accept button now, thanks Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12058
Experience: 15 yrs. experience as a certified appliance technician.
Bryan and 2 other Appliance Specialists are ready to help you
Expert:  Tom Goellner replied 4 years ago.
I agree with Bryan except the problem is you can't access inside the freezer door. Door is made and then the insulation is foamed in ( like all newer refrigerators ) You have to replace the entire door which comes with the water line factory installed in it.

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
< Last | Next >
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • John

    Home Appliance Technician

    Satisfied Customers:

    13453
    Appliance repair business owner for over 43 years.
< Last | Next >
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg John's Avatar

    John

    Home Appliance Technician

    Satisfied Customers:

    13453
    Appliance repair business owner for over 43 years.
  • http://ww2.justanswer.com/uploads/tomgoe/2011-01-04_021913_2008-03-03_183612_phpexrmok_c2pm.jpg Tom Goellner's Avatar

    Tom Goellner

    Home Appliance Technician

    Satisfied Customers:

    1293
    32 yrs. experience servicing major appliances and HVAC equipment.
  • http://ww2.justanswer.com/uploads/MD/md2020/2012-6-6_20648_Selfpic.64x64.jpg Tyler Z.'s Avatar

    Tyler Z.

    Appliance Doc

    Satisfied Customers:

    58693
    9+ years being an appliance technician with factory training.
  • http://ww2.justanswer.com/uploads/SM/smitty1486/2011-3-1_0145_Snapshotofme1.64x64.png Kelly's Avatar

    Kelly

    Appliance Technician

    Satisfied Customers:

    8783
    Highly accurate diagnostician with over 30 years experience!
  • http://ww2.justanswer.com/uploads/AP/appliance medic/2012-6-8_212544_Image4.64x64.jpg Appliance Medic's Avatar

    Appliance Medic

    Home Appliance Technician

    Satisfied Customers:

    7932
    Factory Trained CFC Technician
  • http://ww2.justanswer.com/uploads/TE/Teamcold/2012-6-15_15028_HomeRepairsquarecopy.64x64.jpg Barry G.'s Avatar

    Barry G.

    Home Appliance Technician

    Satisfied Customers:

    6113
    27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Home Appliance Technician

    Satisfied Customers:

    6081
    30 years repairing appliances
 
 
 

Related Appliance Questions

Chat Now With An Appliance Technician
Bryan
Bryan
Tech/owner
11891 Satisfied Customers
15 yrs. experience as a certified appliance technician.