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The Home Smithy
The Home Smithy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 9512
Experience:  30 years repairing appliances
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My whirlpool duet sport washer gave a 5d code and will not

Customer Question

My whirlpool duet sport washer gave a 5d code and will not pump out the water. It snaps to lock the door, turns the drum 1/2 turn unsnaps the door, then resnaps the door and then just makes a buzzing sound like a pump running but with no effect.
Submitted: 4 years ago.
Category: Appliance
Expert:  The Home Smithy replied 4 years ago.

Hi. Welcome to JustAnswer.
If the answer I provide for you is helpfull, please be sure to click on the acccept button before you log off.

 

Ok the Sd error code indicates that the unit has detected too much suds and has shut down until the error is cleared.

Try running a load with no soap and that should clear the problem.

If that does not solve the problem, then you will need the service manual to perform further diagnostics to the unit.

I am uploading a copy of the manual for your retrival. It is a large file so it will be about another 10-15 minuets. I will post the download link when it is done.

Best, THS



Edited by The Home Smithy on 5/10/2010 at 2:41 AM EST
Customer: replied 4 years ago.
I can't run another load. The machine locks the door turns the drum 1/2 turn and then unlocks the door, locks the door and then buzzes
Expert:  The Home Smithy replied 4 years ago.

Ok unplug the unit from the wall outlet for 10 minuets. That should reset the control computer.

Please advise if it does not.

Expert:  The Home Smithy replied 4 years ago.

Ok here is the link for the service manual download.

CLICK HERE

Please let me know if you have any further concerns.

 

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Customer: replied 4 years ago.
After uplugging the unit for 13 min. I restarted it and it immediately buzzes like some pump running??? When I then press the cancel button and restart it, it then turns the drum a little and unlocks the door then relocks and buzzes again.
Expert:  The Home Smithy replied 4 years ago.

The diagnostics for the Sd error code are on page 6-1 of the manual. Please follow the directions for the error code. Doing so will tell you where the fault lies.

From the sound of things I'm afraid that it will be in the main controller board. As the part is expensive, I recommend that you exhaust all other possibilities first.

Best, THS

Customer: replied 4 years ago.
I never did receive the file that you sent.
Expert:  The Home Smithy replied 4 years ago.

Please click here.

Follow the directions below to download the file.

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