Appliance Repair Questions? Ask a Technician for Answers ASAP
Thanks for the speedy reply Bryan. I'm ordering it now and will install upon arrival. If successful, I will make sure to issue payment immediately.
Also, if successful, I'll ask a separate question about my stove.
so the new part arrived yesterday and I installed it last night. I of course disconnected everything first and made sure to reconnect the new one just as the old was installed.
the cold water still trickles out and it still "freezes" after the first cycle and requires me to manually turn the dial for the second rinse cycle.
I want to pay you, but want the washer to work. Any other suggestions? could I have done something wrong? There is absolutely zero changes from the old to new.
ok have you taken the hoses off and put them in the tub and turned the water on? is it comming out strong with them off the valve?
I did test the hoses without connecting them to the washer and yes, they water came out strong. I have plumbing experience and made sure the plumbing is working properly.
Could it be something with a sensor from the knob? I'm not familiar with the "workings" of the machine, but am mechanically inclined; at least I think so...
A new one came with the valve so I replaced the old one.
Wouldn't this clear out though since it works after the first cycle? I can deal with the slow cold water issue, but the "freezing" of the total cycle before the 2nd cycle is the major problem.
Well, the cold water comes in slower during the fill, the warm water comes in fine and the hot/cold option barely trickles. This issue I can live with.
After it drains the water and would typically fill again for the 2nd rinse cycle, it does nothing. It does not fill with water at all during the cold water usage. I'm not sure what it does with warm water - I haven't checked this.
Yes, I do have the flood safe stainless steel hoses.
Thanks for all your time with this..I do appreciate it and hope we figure it out.
Ok, I think I have two laying around and will give them a shot tonight or tomorrow. I am not sure I'll have a chance today after work, but will do my best.
I hope you are right! Do you thik I Would be able to return the inlet valve?
Thanks, XXXXX XXXXX been very patient and helpful. I appreciate it.
I'm going to try to swap the hoses tonight to see what happens and will follow up with you tomorrow morning.
Hope you had a nice weekend.
So here's what I did. I found a used washing machine for $50. I installed that with my stainless steel hoses and it works no problem for the entire cycle. I ran it a few times to make sure.
So, I called appliance pros to let them know that the part did not solve my issue and asked for a refund. They agreed to have me pay to ship it back to them and they will reimburse me for the part cost and original shipping cost.
You put a lot of time into consulting with me and I appreciate that.
This was my first time using this service. I'll leave it up to you. Based on the situation, do you feel that I should release the funds?
Yes, I kept the stainless steel hoses for the new machine. They had been on the old machine for 2 years and worked fine. The problem with the cold water and rinse cycle started about a month or two ago.
It seems to me that it is electric in nature. Could it be an issue with the connections to the valve? Regardless, I am returning the valve and will not plan to fix this washer since I found the new one.
You did try. You spent time and replied quickly.
Thanks for your patience.