How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 75415
Experience:  9+ years being an appliance technician with factory training.
13574879
Type Your Appliance Question Here...
Tyler Z. is online now
A new question is answered every 9 seconds

Fridge is GSH22SGPSS. It is freezing contents of lower half

This answer was rated:

Fridge is GSH22SGPSS. It is freezing contents of lower half of freezer AND fridge. Icemaker is not working (I assume because top of unit is not cold enough) Thanks for any help.
If you open the freezer door, do you hear a loud fan running inside the freezer section?
Customer: replied 6 years ago.
No
ok well that is your problem. The unit should have a fan running which is what circulates the air from the freezer up, then over to the refrigerator. Without the fan, the cold air just sits at the bottom of the freezer and migrates over to the refrgerator section. You will need to pull everything out of your freezer and remove the lower back panel. Then locate the fan behind this back panel and replace it to fix the issue.
Tyler Z. and 2 other Appliance Specialists are ready to help you