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John, Home Appliance Technician
Category: Appliance
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Experience:  Appliance repair business owner for over 43 years.
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Freezer / Frig stopped working, but it still making noise

Customer Question

Freezer / Frig stopped working, but it still making noise
Submitted: 6 years ago.
Category: Appliance
Expert:  Chas replied 6 years ago.

Thank you for using JustAnswer's for your appliance questions, Myself and all the other experts are anxious to help you with your problem today. If you will please explain your problem and the model and serial number we can get started...


WARNING, if you use the OPT OUT button on the tool bar, this will bar me from answering back to you. once pressed I cannot answer anymore of your questions...Use this button with caution...

Customer: replied 6 years ago.

I appreciate your interest in helping us. However, it looks like there's a little box on the back bottom of the refrigerator that has some sort of a "nickel-like" piece that broke into many pieces which is preventing the power from actually running into what cools the frig-freezer.


We're going to hunt around for that piece today.


Thanks again.



Expert:  Chas replied 6 years ago.

Have a nice day


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