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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 26795
Experience:  Appliance repair business owner for over 43 years.
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In the middle of the cycle our Neptune washer simply stopped

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In the middle of the cycle our Neptune washer simply stopped and is now flashing an error code SUD5. What does this mean? And how can I fix it?

Thanks for the question.

Did the washer drain at all, can you send me the complete model number please

Customer: replied 6 years ago.
If it did drain....it was not much. Complete model # XXXXX
The water pump can be blocked up with lint ,pull the washer out and put the drain hose in a bucket to allow the water to drain out, take the pump out and clean it out this should solve the problem.
John and other Appliance Specialists are ready to help you
Customer: replied 6 years ago.
Thank you very much for your help. Pulled the pump out and actually found a nickel blocking the drain side of the pump. Fixed it and made a nickel. What a good deal. THANKS AGAIN!!!!

Great job and a cheap fix.

Thanks and God Bless.