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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 26795
Experience:  Appliance repair business owner for over 43 years.
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In the middle of the cycle our Neptune washer simply stopped

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In the middle of the cycle our Neptune washer simply stopped and is now flashing an error code SUD5. What does this mean? And how can I fix it?

Thanks for the question.

Did the washer drain at all, can you send me the complete model number please

Customer: replied 6 years ago.
If it did was not much. Complete model # XXXXX
The water pump can be blocked up with lint ,pull the washer out and put the drain hose in a bucket to allow the water to drain out, take the pump out and clean it out this should solve the problem.
John and 2 other Appliance Specialists are ready to help you
Customer: replied 6 years ago.
Thank you very much for your help. Pulled the pump out and actually found a nickel blocking the drain side of the pump. Fixed it and made a nickel. What a good deal. THANKS AGAIN!!!!

Great job and a cheap fix.

Thanks and God Bless.

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