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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 75402
Experience:  9+ years being an appliance technician with factory training.
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I have a 13 year old Whirlpool built in double oven. Suddenly,

Customer Question

I have a 13 year old Whirlpool built in double oven. Suddenly, the timer/clock is stuck on automatic and I can't change the time or switch over to manual operation so can't turn the oven on. I did manage to switch to manual operation once but it only lasted a few minutes and then it clicked over to automatic and the oven switched itself off. Help?
Submitted: 6 years ago.
Category: Appliance
Expert:  Tyler Z. replied 6 years ago.
can you use any function on the control panel like timer or anything?
Customer: replied 6 years ago.
Not sure as I've never used the timer (or at least not for many years). The panel is just showing "auto" and I can use the up and down buttons to put a time in but I can't switch over to the manual display (button 4)
Expert:  Tyler Z. replied 6 years ago.
ok that means your control board is just confused. Try unplugging the unit for 60 seconds or turning the circuit breaker off for 60 seconds. If it still won't work correctly, then you'll need to replace your display control board.
Customer: replied 6 years ago.

If I need one, can you tell me where to get a new control board?


Expert:  Tyler Z. replied 6 years ago.
unfortunately I don't know where you can get one in your area but you can call Whirlpool or get one at a local parts store.
Tyler Z. and other Appliance Specialists are ready to help you
Customer: replied 6 years ago.

PS: I don't know whether I paid you or not. Can you confirm, please?


Expert:  Tyler Z. replied 6 years ago.
you did thank you very much.