How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Appliance Tech Larry Your Own Question
Appliance Tech Larry
Appliance Tech Larry, Home Appliance tech
Category: Appliance
Satisfied Customers: 19183
Experience:  Over 35 years of in home appliance repair and service
Type Your Appliance Question Here...
Appliance Tech Larry is online now
A new question is answered every 9 seconds

I am getting a door lock failure code on my whirlpool duet

Resolved Question:

I am getting a door lock failure code on my whirlpool duet washer. I have changed the door lock module twice. The first time I replaced the lock module the door would lock most of the time, but not always after a load of wash. Moisture maybe? This last time, the door would not unlock, manually unlocked the door, replaced the door lock module again on the chance the first one was defective and the boot for the possible moisture problem, but am still getting the door lock failure code. How do I test the module to see if I have a simple harness connection problem, or something else?
Submitted: 6 years ago.
Category: Appliance
Expert:  Appliance Tech Larry replied 6 years ago.
with the problem your having with the latch isnt the latch ,, replace the control inside the top panel ,, part number(NNN) NNN-NNNNand it cost about $130 and you can get it at a local appliance parts dealer near you / thanks
Appliance Tech Larry and 3 other Appliance Specialists are ready to help you
Customer: replied 6 years ago.
Is there some way I can test the panel before I buy the part?
Expert:  Appliance Tech Larry replied 6 years ago.
you can always test the power from it to the latch but it may give a false reading since its bad and not controlling the door switch ,,, if you replace it then it will be ok ,,,, seen this many times over my years
Expert:  Appliance Tech Larry replied 6 years ago.
before i go off line, take my insulin and rest up is there anything else i can do for you today before I go ,,, Larry

Related Appliance Questions