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Whrlp Master Tech
Whrlp Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 6752
Experience:  30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
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My microwave makes a terrible grinding sound when I turn it

Customer Question

My microwave makes a terrible grinding sound when I turn it on. I had caught popcorn in the oven and after that the turn table didn't go round. Do you think I burned something that finally wore out on the workings of the turn table? Should I try to have it fixed or replace the microwave? Is it dangerous? It is a 6 to 8 year old Amana Radarange microwave. Thank you.
Submitted: 4 years ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 4 years ago.

You should be able to fix it ,it is not dangerous ,just noisey .

May I have the model number of the unit Please.

Customer: replied 4 years ago.

Model # XXXXX APRIL 2002

 

Is this all you need?

 

Thank you, XXXXX XXXXX

Expert:  Whrlp Master Tech replied 4 years ago.

I would recommend replacing the turn table motor due to it is inexpensive part and easy to get th from under the unit .

here is a link to the part .

http://www.partselect.com/xq/aspx/Inventory.2338878/qx/PartDetail.htm?SourceCode=5&ModelNum=ACO1860AS

 

Customer: replied 4 years ago.
I would like to get the piece you recommended and try to put it on before I "let you go". It is on order, so I assume I will have it within the next week. Is that OK? Do I put your bonus on when I "check out"?
Expert:  Whrlp Master Tech replied 4 years ago.

yes that it ok ,and yes on the bonus when you hit the Accept button you ,can then put a bonus on .

And I will await your reply and I thank you in advance .

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