How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Whrlp Master Tech Your Own Question
Whrlp Master Tech
Whrlp Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 9056
Experience:  30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Type Your Appliance Question Here...
Whrlp Master Tech is online now
A new question is answered every 9 seconds

My microwave makes a terrible grinding sound when I turn it

Customer Question

My microwave makes a terrible grinding sound when I turn it on. I had caught popcorn in the oven and after that the turn table didn't go round. Do you think I burned something that finally wore out on the workings of the turn table? Should I try to have it fixed or replace the microwave? Is it dangerous? It is a 6 to 8 year old Amana Radarange microwave. Thank you.
Submitted: 6 years ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 6 years ago.

You should be able to fix it ,it is not dangerous ,just noisey .

May I have the model number of the unit Please.

Customer: replied 6 years ago.

Model # XXXXX APRIL 2002


Is this all you need?


Thank you, XXXXX XXXXX

Expert:  Whrlp Master Tech replied 6 years ago.

I would recommend replacing the turn table motor due to it is inexpensive part and easy to get th from under the unit .

here is a link to the part .


Customer: replied 6 years ago.
I would like to get the piece you recommended and try to put it on before I "let you go". It is on order, so I assume I will have it within the next week. Is that OK? Do I put your bonus on when I "check out"?
Expert:  Whrlp Master Tech replied 6 years ago.

yes that it ok ,and yes on the bonus when you hit the Accept button you ,can then put a bonus on .

And I will await your reply and I thank you in advance .

Related Appliance Questions