How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bryan Your Own Question
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
10522817
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

whirlpool et1chmxkq07 refrigerator, stopped cooling sudden

Resolved Question:

whirlpool et1chmxkq07 refrigerator, stopped cooling suddenly.
Submitted: 6 years ago.
Category: Appliance
Expert:  Bryan replied 6 years ago.
do you hear any clicking or buzzing comming from the compressor? is the compressor cold or warm?
Customer: replied 6 years ago.
the fan runs, the air coming out in both the freezer and refrigerator is slightly cool. the is water underneath, i also heard water dripping after i moved the unit. i don't hear the compressor running.
Expert:  Bryan replied 6 years ago.
ok can you unplug the refrigerator and on the side of the compressor there is a relay, take the relay off and shake it if it rattles its bad, also I cant get the model to come up can you recheck the #? thanks Bryan
Customer: replied 6 years ago.

i'll go try that right now. i'll retype the model #.

ET1CHMXKQ07 or i guess it could be ETICHMXKQ07.

I'll go check the relay now.

Expert:  Bryan replied 6 years ago.
ok this is the part you need to shake, Part 586521the brown piece if it rattles replace it, you can order this @ http://www.repairclinic.com/SSPartDetail.aspx?s=t-ET1CHMXKQ07-%3d%3dei586521&PartID=586521 for around $40.00, thanks Bryan
Customer: replied 6 years ago.
is the picture two parts or two views of the same part?
Customer: replied 6 years ago.

you asked earlier if the compressor is hot, it is. i took a piece of the side of the compressor, it has a relay and a component that the relay plugs into. the relay doesn't rattle when shook but the other component does. it sounds like something is broken inside it.

Expert:  Bryan replied 6 years ago.

ok you need to replace the relay assembly on the compressor, Part 586521

 

heres the link to the part, http://www.repairclinic.com/SSPartDetail.aspx?s=t-ET1CHMXKQ07-%3d%3dei586521&PartID=586521 thanks Bryan

Bryan and 3 other Appliance Specialists are ready to help you