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Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
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Kenmore dishwasher - upper spray arm is not getting water so

Resolved Question:

Kenmore dishwasher - upper spray arm is not getting water so it does not spin.
Submitted: 7 years ago.
Category: Appliance
Expert:  Bryan replied 7 years ago.
how much water is in the bottom of the tub after its done filling?
Customer: replied 7 years ago.

I don't remember seeing any water in the bottom of the tub - we will go start the dishwasher now and check. Shall I leave this page up??

Expert:  Bryan replied 7 years ago.
yes just come back and let me know, thanks Bryan
Customer: replied 7 years ago.
Will do
Expert:  Bryan replied 7 years ago.
ok
Customer: replied 7 years ago.
About 1 1/2 inches before it starts the wash cycle.
Expert:  Bryan replied 7 years ago.
ok take a glass and put it in the top rack facing up and let it run for a bit then open the door and see if there is any water in the cup,
Customer: replied 7 years ago.
We know the arm is not spinning because we put it in a straight position and whenever we opened the door during the cycle, it was in the exact same spot.
Expert:  Bryan replied 7 years ago.
ok , there isn't enough water in this after it fills, you need to replace the fill valve, Part 380this isn't letting enough water in before the fill cycle ends, you can get this @ http://www.repairclinic.com/SSPartDetail.aspx?s=t-587.151524-%3d%3dei380&PartID=380 thanks Bryan
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