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John, Home Appliance Technician
Category: Appliance
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Experience:  Appliance repair business owner for over 43 years.
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I have a kenmore model 9061782. The freezer stays cold but

Resolved Question:

I have a kenmore model(NNN) NNN-NNNN The freezer stays cold but the fridge does not. I have blown out the outside coils, and the freezer coils were not covered in ice, but the freezer fan is not rotating. The multimeter is reads 120 volts at the contacts but reads zero across the fan motor. The fan rotates when hit by hand. I am not suwe what is wrong and can't find any reference to the Kenmore model # XXXXX specs to find replacement parts.
Submitted: 6 years ago.
Category: Appliance
Expert:  John replied 6 years ago.

Thanks for the question.

Which contacts are you getting 120 volts from, and please send me the first three numbers of the model number.

Customer: replied 6 years ago.

first 3 digits of model # XXXXX 960


The fan model# XXXXX

custo=mer part # XXXXX


The orange and black wires that I got the 120 from come from a plug behind the fan. The two contacts on the fan motor register zero ( these are both green, as Iook at it again these are probally both ground wires)

Customer: replied 6 years ago.
I get 120 on the motor contacts. The two male conectors on the bottom right of the picture.
Expert:  John replied 6 years ago.
Ok if your getting the voltage to the motor then you need to replace the fan motor it has a broken winding in the motor,
Customer: replied 6 years ago.



Is this a typical fridge failure?

Expert:  John replied 6 years ago.
Yes it is its a part that can fail once or twice during the fridges life time.
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