How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 75475
Experience:  9+ years being an appliance technician with factory training.
Type Your Appliance Question Here...
Tyler Z. is online now
A new question is answered every 9 seconds

new maytag 750wq has deposited purple-brown streaks os clothing

Customer Question

new maytag 750wq has deposited purple-brown streaks os clothing items after just 6 uses. thoughts?
Submitted: 6 years ago.
Category: Appliance
Expert:  Tyler Z. replied 6 years ago.
If you're certain this is coming from the washer then the possibilities are that oil from the main rear bearing is leaking or the clothes are rubbing on the front rubber boo door gasket. This gasket has quite a bit of powder coming from the factory to keep it flexible since it's not being used and could dry out if not sold in the first year, so if you didn't wipe down the seal with rinse agent (like Jet Dry) or bleach, then the clothes could be rubbing on the rubber boot when it goes into spin and causing the clothes to get streaks on them. This should only be a temperary issue if this is the case and will get better in the next few loads.
Tyler Z. and other Appliance Specialists are ready to help you
Customer: replied 6 years ago.
This machine is a TOP loader not a front loader. Most of your reply does not apply.
Expert:  Tyler Z. replied 6 years ago.
I do apologize about that, you are correct. The model wasn't pulling up because the unit is brand new but it looked like a front load washer model number. On the top load units, if it's not the grease coming from the bearing it's really hard to say what else could cause such a thing. I would run Affresh through the unit to completely clean out the unit and if it continues to occur I would assume the bearing is leaking and either get a replacement unit or call warranty for repairs.

Related Appliance Questions