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Last week I asked an engineer to give me information on a samsung fridge freezer, with reference to the the freezer tray being broken and how could I get a replacement, the freezer details are as follows samsung mod no. SR-S20, SERIAL NO. 43CN500057, I offered 19 euro for the information, had no reply and the money was debited from my account, so I demand a refund please. thank you,
To request a refund, please go to this site for it.