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My kenmore elite refrig ice maker is not making ice. The water

 
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  • Answered by:Appliance_Guy
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Customer Question

My kenmore elite refrig ice maker is not making ice. The water tube does not appear frozen. The ejector arm seems to be in the upright position. There is no ice/water in the ice tray. Why won't it work?

 



Already Tried:
Tried looking for obvious stuck/misplaced ice cubes. None. Tried to see if the rubber hose which deposits water into the ice tray was blocked. It wasn't.

Submitted: 1140 days and 16 hours ago.
Category: Appliance
Value: $14
Status: CLOSED
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Expert:  Appliance_Guy replied 1140 days and 16 hours ago.

Hi can you give me a model number? will look something like this 665.97346397 graphic

Customer replied 1140 days and 16 hours ago.

106.56703500

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Expert:  Appliance_Guy replied 1140 days and 16 hours ago.

Just inside the door there is an infrared sensor, does it have a switch or a flapper? is the light blinking 2 times and then pause then 2 times and pause and so on?

Customer replied 1140 days and 16 hours ago.

There is an infared sensor. It is blinking. I think this is normal.

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Expert:  Appliance_Guy replied 1140 days and 16 hours ago.

its just blinking continuously? not twice then pause?Mr Fixit40235.1855129282

Customer replied 1140 days and 16 hours ago.

Ok, sorry. It blinks twice quickly, then pauses for about 1.5 to 2 seconds then repeats.

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Expert:  Appliance_Guy replied 1140 days and 16 hours ago.

Ok push the flapper in, does it still blink twice and then pause or does it go solid red?

Customer replied 1140 days and 16 hours ago.

If i push the flapper door in, the red light comes on and STAYS on. It stops blinking.

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Expert:  Appliance_Guy replied 1140 days and 16 hours ago.

Ok your problem is with the inlet valve. Pull the unit out from the wall and then remove the lower panel. Behind this panel you will find the inlet valve, you will need to replace this. Click HERE for the replacement part. If you have any other questions please feel free to ask. Mike

Customer replied 1140 days and 16 hours ago.

Thanks for your help- two more quick questions.

 

It this something a reasonable person could do, or is this something I should hire a professional to do?

 

Is the inlet valve I am replacing in the back of the fridge towards the bottom? I just want to be sure exactly where it is located before I drag the fridge all the way out. (Long day- sorry.)

 

Thanks

 

Accepted Answer

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Expert:  Appliance_Guy replied 1140 days and 16 hours ago.

Yes this is just a matter of a couple of screws and exchanging pipes, on a scale of easy to hard this one is easy. Yes you are correct you pull the Refrigerator out and remove the lower panel in the back. Behind the panel you will see the inlet valve. It will be the part with the plastic tubes hooked up and the water line coming from your basement or sink :) Mike

Expert TypeHome Appliance Technician
Category: Appliance
Pos. Feedback: 96.2 %
Accepts: 8242
Answered: 2/26/2010

Experience: I have been repairing appliances for 25 years, I run my own appliance repair business.

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Customer replied 1140 days and 16 hours ago.

Ok, thanks so much. Have a good evening!!

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Expert:  Appliance_Guy replied 1140 days and 16 hours ago.

You too. Thanks! Mike

 
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