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help! my kenmore ultra wash quietguard standard dishwasher

 
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  • Answered by:appliance doctor
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Customer Question

help! my kenmore ultra wash quietguard standard Dishwasher won't drain! I can't find the manual and can't figure out where the drain is. This dishwasher is only about 6 months old.

 

Optional Information:
Make: kenmore
Model: 665.13579k700

Already Tried:
I've tried the drain and cancel button on the front, as well as feeling everywhere inside for the drain opening to check for a clog..

Submitted: 1145 days and 20 hours ago.
Category: Appliance
Value: $14
Status: CLOSED
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Expert:  appliance doctor replied 1145 days and 19 hours ago.

Thanks for the question.

Does the motor go but wont drain the water out.

Customer replied 1145 days and 19 hours ago.

yes, it sounds like the motor turns on, but nothing happens to drain

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Expert:  appliance doctor replied 1145 days and 19 hours ago.

Take the bottom panel off you will see a white drain funnel that the drain hose connects to , remove the hose and unscrew the part and clean it out ., get a towel you will get water.

Customer replied 1145 days and 19 hours ago.

What do you mean by the bottom panel? The floor of the machine? or is there another panel beneath the door? Because there's an inch or so of water in there, it's hard to see the layout of the bottom.

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Expert:  appliance doctor replied 1145 days and 19 hours ago.

At the very bottom of the d/w take the front panel off and you better bail the water out first before you remove the drain hose.

Customer replied 1145 days and 18 hours ago.

ok, thanks, XXXXX XXXXX I have taken the panel off, got the drain hose off & drained the water. There was no funnel shaped thing - just an opening into the motor mechanism with what appeared to be housing a plastic paddle type thing - perhaps this spins when it's working? Anyway, I reconnected it, ran a quick rinse cycle, and again it didn't drain... any other ideas?

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Expert:  appliance doctor replied 1145 days and 18 hours ago.

http://www.searspartsdirect.com/partsdirect/getSubComp.pd?modelNumber=66 513579K700&productCategoryId=0130000&brandId=0582&brandDescription=KENMORE&modelName=DISHWASHER&diagramPageId=00006&componentDescription=PUMP%20AND%20MOTOR%20PARTS&documentId=K0911102&blt=06

Heres the complete breakdown , if its clear the pump could be burnt out.you can take it out and connect 120 volts to it to see if its burnt out.

Customer replied 1145 days and 18 hours ago.

thanks so much! I really appreciate all your help. God Bless!

Accepted Answer

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Expert:  appliance doctor replied 1145 days and 17 hours ago.

Thanks and God Bless as well.

Expert TypeHome Appliance Technician
Category: Appliance
Pos. Feedback: 97.4 %
Accepts: 13281
Answered: 2/15/2010

Experience: Business owner for over 43 years in the appliance repair field

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