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How do I open the top console on a kenmore washing macine?

 
Chas's Avatar
  • Answered by:Chas
  • Home Appliance Technician
  • Positive Feedback: 98.6 %
  • Accepted Answers: 6941
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Customer Question

How do I open the top console on a kenmore washing macine? I purchased in 2005 model XXXXXXXXXX

Submitted: 1159 days and 6 hours ago.
Category: Appliance
Value: $9
Status: CLOSED
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Expert:  Chas replied 1159 days and 6 hours ago.

The model number on Kenmore or Sears products consist of 11 digits usually, the first 3 digits tell us who made it for them and the remainder is the model number, please send the model number in the following format: 123.45678901, this will allow Just Answer to display the number and not think it is a phone number and X it out like this XXXXXXXXXX,

 

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Customer replied 1159 days and 6 hours ago.

It is a whirpool.

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Expert:  Chas replied 1159 days and 6 hours ago.

What is the model number of the unit, this should be found inside the door area of the unit.

 

WARNING, if you use the OPT OUT button on the tool bar, this will bar me from answering back to you. once pressed I cannot answer anymore of your questions...Use this button with caution...

Customer replied 1159 days and 6 hours ago.

110.(NNN) NNN-NNNNthis is the number that I gave to appliance parts and they were able to find the part for me. Thank you

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Expert:  Chas replied 1159 days and 5 hours ago.

Item 11 and 14 in the diagram pop off, once they are removed you will see a Phillips head screw on each side, remove these 2 screws and the entire console will pop up for you.

 

WARNING, if you use the OPT OUT button on the tool bar, this will bar me from answering back to you. once pressed I cannot answer anymore of your questions...Use this button with caution...

 

 

 

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Customer replied 1159 days and 5 hours ago.

Do I pull to the side or pull them forward. I have found a cpuple of videos on you tube showing this type of procedure what do you recomend. Thank you

Customer replied 1159 days and 5 hours ago.

I have to run will check your answer later. Thank you,

Accepted Answer

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Expert:  Chas replied 1159 days and 5 hours ago.

If you asking on how to remove 11 and 14, i grab them from the top and pull towards me to pop them off to access the 2 screws under it... there are 3 different styles of control panels, one uses screw on the rear, another uses a putty knife and yours is popping off the end caps.

 

 

 

Bonuses are welcome if I have helped you a lot, however they are not mandatory

Expert TypeHome Appliance Technician
Category: Appliance
Pos. Feedback: 98.6 %
Accepts: 6941
Answered: 2/12/2010

Experience: Maytag, Whirlpool, GE & Kenmore Factory Trained Service Tech

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