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Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
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My whirlpool washer is giving me the error code F02. We have

Resolved Question:

My whirlpool washer is giving me the error code F02. We have checked the hose still not draining??
Submitted: 7 years ago.
Category: Appliance
Expert:  Bryan replied 7 years ago.
is this a duet? front load?
Customer: replied 7 years ago.
Yes
Expert:  Bryan replied 7 years ago.
F/02

Long Drain

If the drain time exceeds 8 minutes, the water valves are turned off and "F/02" is flashed.

NOTE: After 4 minutes the "Sud" error will be displayed, then 4 minutes later the F02 error code will be displayed.

 

Press PAUSE/CANCEL twice to clear the display.
  • Check the drain hose and make sure it is not plugged or kinked.
  • Check the electrical connections at the pump and make sure the pump is running.
  • Check the drain pump filter for foreign objects.
  • If the above does not correct the problem, replace the pump.
ok you will need to remove the front panel under the door (there are three screws close to the floor) you may need to tip this back a bit to see them, take the panel off and you will see a drain cap in the front middle, get some towels! there will be water, I find it better to tip the machine back against the wall and prop it back , remove the cap counterclockwise and pull out clean real good and put it back and try the drain, this should take care of the drain problem, thanks Bryan
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