How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 26795
Experience:  Appliance repair business owner for over 43 years.
12064207
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

how do you take the back off a kenmore washer and fix the aggitator/

Customer Question

how do you take the back off a kenmore washer and fix the aggitator/ spin
Submitted: 6 years ago.
Category: Appliance
Expert:  John replied 6 years ago.

Hi thanks for the question.

Your washer does not wash or spin , will it pump the water out.

Plese send me the model number.

Customer: replied 6 years ago.

model # is 110.24952301

it is not spinning and it is making a rattleing noise. It is draining. I am not sure about the wash cycle.

Expert:  John replied 6 years ago.

Part(NNN) NNN-NNNN width=

This is the part that is broken its located on the motor and transmission . I can send you the video on how to replace the coupler,it will take a few minutes.

Customer: replied 6 years ago.

ok now how do I get to the motor

 

Expert:  John replied 6 years ago.

http://www.youtube.com/watch?v=WLPGs2UMUJc&feature=related

Watch the video it will show you how its replaced.

Customer: replied 6 years ago.

What happens when I hit accept and how do I open my model

 

Expert:  John replied 6 years ago.
Just because you accept doen not mean that you cant keep asking questions.Did you watch the video it will show you how.
Customer: replied 6 years ago.
It showed how to fix the problem but not how to open my model.
Expert:  John replied 6 years ago.
If you see no screws the end caps pop off and the screws are under the end caps ,
Customer: replied 6 years ago.
Sorry guy, someone else just explained to me how to get into my machine. I had to go into the machine and release 2 clamps inside the machine.
Expert:  John replied 6 years ago.
The 2 brass clips did you not see that on the video.