How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Bryan Your Own Question

Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 11963
Experience:  15 yrs. experience as a certified appliance technician.
10522817
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

Icemaker only has 40 amps going to it. It stops in middle of

Customer Question

Icemaker only has 40 amps going to it. It stops in middle of making a batch of ice,also checked the wiring and put in new board still not working and the fliter too,it was ok.
Submitted: 4 years ago.
Category: Appliance
Expert:  Bryan replied 4 years ago.
which board did you put in it? this one? Part 921526let me know thanks Bryan
Customer: replied 4 years ago.
yes this is it
Expert:  Bryan replied 4 years ago.
ok you change the emitter and receiver, there are two part to it one on each side. the problem is probably the ice maker module, Part(NNN) NNN-NNNN width=this is under the front white cap on the ice maker, you will need to remove the ice maker to check , if it stops in mid cycle the tabs thats hold the center gear on may have broken, this is common, let me know, I have to leave in an hour but will be back around noon, thanks Bryan
Customer: replied 4 years ago.
not enough voltage coming through to the emitter and receiver
Expert:  Bryan replied 4 years ago.
where are you checking the voltage? are you unpluging the ice maker and checking it at the plug?
Customer: replied 4 years ago.
yes at the plug
Expert:  Bryan replied 4 years ago.
you say 40 amps, do you means volts?
Customer: replied 4 years ago.
yes
Expert:  Bryan replied 4 years ago.
you are missing a neutral somewhere in this, the problem is the wiring runs through the body you cant get to it, my advice unless your really good with a volt meter is to call for service, if you are good at electrical you can try and trace the wires and find where the neutral is missing, maybe a broken wire somewhere in the back near the compressor, where the wiring is, make sure you didn't pull the neutral out of the plug on the emitter also, thanks Bryan
Customer: replied 4 years ago.
getting 120 volts to receiver but only getting 80 volts out of receiver and replace with a new and still get the same reading
Expert:  Bryan replied 4 years ago.

was it the same problem before you replaced the reciever? you replaced both parts correct? on both sides?

Customer: replied 4 years ago.
yes had same problem with new and old
Expert:  Bryan replied 4 years ago.
try unpluging the ice maker put your meter on the plug and push the flap in on the left side and check the voltage, let me know what you get, click here for technical wiring, http://www.servicematters.com/docs/wiring/Wiring%20Sheet%20-%202303927.pdf I have to do a couple of jobs and will be back later we can continue then, thanks Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 11963
Experience: 15 yrs. experience as a certified appliance technician.
Bryan and 2 other Appliance Specialists are ready to help you
Customer: replied 4 years ago.
i have already done all this. is it possible to get a service manual on this? thank you for all your help.
Expert:  Bryan replied 4 years ago.
when you open the freezer door what does the red light do? also when the freezer door is open and you press the flap in on the other side what does the light do? I have a little time but have to leave soon,
Customer: replied 4 years ago.
customer was not home. will check this out and get back to you. it maybe monday before i find out. i didn't check this. thanks,
Expert:  Bryan replied 4 years ago.
thats ok I'll be here tomorrow, thanks Bryan
Customer: replied 4 years ago.
i checked and the light stays on on the right side and no light on left side. pushing light switch on freezer side light goes out. does the light switch control the icemaker? thanks,buster
Expert:  Bryan replied 4 years ago.

so the red light stays on steady when you push the flap in on the left side correct? the light switch doesn't control the ice maker, I would change the module on the ice maker, if you order this @ http://www.repairclinic.com/SSPartDetail.aspx?s=b5a4i1469018&PartID=1469018 they will let you return it if it doesn't work, I truly believe this is the issue, Part(NNN) NNN-NNNN width=Bryan

 

heres there return policy, Return Any Part
Electrical parts? Special-order parts? No problem. We absolutely guaranty your money back if you decide to return a part within 30 days. And of course we'll refund your shipping and handling charges if we select the wrong part for you. Click here for more information.

Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 11963
Experience: 15 yrs. experience as a certified appliance technician.
Bryan and 2 other Appliance Specialists are ready to help you
Customer: replied 4 years ago.
thank you for all your help. i will try this. buster
Expert:  Bryan replied 4 years ago.
thanks Bryan

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
< Last | Next >
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
< Last | Next >
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg John's Avatar

    John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
  • http://ww2.justanswer.com/uploads/tomgoe/2011-01-04_021913_2008-03-03_183612_phpexrmok_c2pm.jpg Tom Goellner's Avatar

    Tom Goellner

    Home Appliance Technician

    Satisfied Customers:

    1191
    32 yrs. experience servicing major appliances and HVAC equipment.
  • http://ww2.justanswer.com/uploads/MD/md2020/2012-6-6_20648_Selfpic.64x64.jpg Tyler Z.'s Avatar

    Tyler Z.

    Appliance Doc

    Satisfied Customers:

    51307
    7+ years being an appliance technician with factory training.
  • http://ww2.justanswer.com/uploads/bryanpaul52/2009-2-18_12031_0918081611.jpg Bryan's Avatar

    Bryan

    Home Appliance Technician

    Satisfied Customers:

    11158
    15 yrs. experience as a certified appliance technician.
  • http://ww2.justanswer.com/uploads/SM/smitty1486/2011-3-1_0145_Snapshotofme1.64x64.png Kelly's Avatar

    Kelly

    Appliance Technician

    Satisfied Customers:

    6493
    Highly accurate diagnostician with over 30 years experience!
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Home Appliance Technician

    Satisfied Customers:

    5935
    30 years repairing appliances
  • http://ww2.justanswer.com/uploads/TE/Teamcold/2012-6-15_15028_HomeRepairsquarecopy.64x64.jpg Barry G.'s Avatar

    Barry G.

    Home Appliance Technician

    Satisfied Customers:

    5039
    27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.