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Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
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I have a Whirlpool Gold Accubake System (9752834/5A) - Oven

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I have a Whirlpool Gold Accubake System (9752834/5A) - Oven and Stove, 2001 model - a self cleaning oven (the self cleaner I haven't used). Recently the Bake oven temperature doesn't seem to work effectively. When baking, the inside of the food is still cold. When measuring it with a temperature gauge, the temperature goes on and off and takes a long time to get to the oven to the required temperature. What can I do and where can I purchase the part to install if broken?
can you check the model #? its not comming up, also is this a gas oven?
Customer: replied 7 years ago.
Model:(NNN) NNN-NNNNnd it is an electrical
this model # XXXXX't comming up, have you check the bottom element and make sure its getting red hot?
Customer: replied 7 years ago.
Here is the Model - there are two - maybe this one works: GJSP84902
Type: 30p

There isn't a visible element on the bottom - I am assuming it is underneath - And the bottom does get hot but not very hot as you would expect. If I set the temp to 350F it would take about 30min to get there.
ok that works let me look this up. do you have a volt meter?
Customer: replied 7 years ago.
alright I have to look up diagrams for this , give me a little bit, thanks
ok on this oven the element is hidden but you will need to remove the right side panel of the range. there will be screws in the back and the front I believe on this, remove them and pull the side panel off. heres a diagram of the bake element, check the element for continuity first after you get it out,
Customer: replied 7 years ago.
Ok I pulled it out and it is clearly the element - where can I get purchase one from on the net? And what caused this?
See picturesgraphicgraphic
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Element, bake (hidden)
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Part 831841
heres the link. thanks and good job!, Bryan
Bryan and 2 other Appliance Specialists are ready to help you
Customer: replied 7 years ago.
Thanks - I sent through the payment and comments, let me know if everything worked - and thanks again for the quick advice
your welcome, thanks Bryan
Bryan and 2 other Appliance Specialists are ready to help you
Customer: replied 7 years ago.
Hi Bryan, I received the element, and installed it - the Bake still didn't work. I used the volt meter - Vac - there wasn't any voltage coming through the 2 wires connecting to the bake element. For what it is worth - I traced the 2 cables - 1 leads to the actual panel and the other leads to the top element.

This is another question but on the same lines - so will send through another $30 once we resolve it.
ok i've had this problem before, the wire is burned in half somewhere between the element and where it goes up the side and through the back of the oven to the clock control, do you know how to check continiuty? what happens in this oven is where the wires go back to the rear of the oven they lay up against the side of the oven cavity and this melts the wire . trace the wires and you will most likley find a break , let me know, i'll keep checking back, thanks Bryan

Edited by a1speedyappliance on 2/11/2010 at 8:21 PM EST
Customer: replied 7 years ago.
I did the continuity test on both cables (test the resistence in each cable) - they were both good.
ok, well then it has to be in the control i would say, can you gain acces to the back of the clock? there will be spades marked broil, and bake can you remove the one from bake and tape it off(please make sure the oven is unpluged) then plug it in and put it in bake mode, you should hear a click with you meter rest and see what the voltage says, you can go to ground with the other probe, you should get 120 volts. if not the relay is bad and the clock needs to be replaced.
Customer: replied 7 years ago.
I'm not sure where I need to put the meter probes. I trace it back to the clock, I can remove that spade and plug the meter in correct. Where would the other wire go? What I could do is pull out the broil too to see the sequencing, because the broil seems to work and I assume the bake would work in a similar way.

What I did do (not sure if it is the same as what you are suggesting) is keep the probes on the element and allowed it to cycle in and out to see it there are any voltage spikes - there were none. I did the same across the elements on the broil and there were spikes 30 Vac and then back to zero when the temperature was met.

when you say "if not the relay is bad and the clock needs to be replaced" is that the entire thing or just a relay. Do you suggest I call in service?

no put the probe on the spade on the clock, I'm sorry remove the wire from the spade and see if theres power at the spade on the clock when you put this in bake, by removing the wire you wont get feedback voltage from the element. if you feel you cant do this then maybe a tech is what you will need to check this. we just want to see if the clock is sending the power .
Customer: replied 7 years ago.
Ok I am no tech but will give my best shot - so I will show you step by step. See the attached photo of the wire - blue, black, red, black. The red and black belong to the lower element while the blue and black are for the upper element. I removed the red spade, put the meter probe on the pin which the spade was and connected the other meter probe to the black one without removing that spade from the pin. I set the meter on Vac not Vdc and checked the volt - it was 20 whether I put the bake on or off.graphic
Customer: replied 7 years ago.
well the photo didnt come through but you should be getting voltage of 120 volts, i believe your clock is bad, you cant change the relay you have to change the whole clock unfortunatly, I dont know where you can get one it says its unavailable , at this piont I would either call for service or replace the range. I hate to give people bad news, sorry, thanks Bryan, p.s. I got your second picture I see a burn down near the relay and believe this is the problem, the relay blew when the element blew,
Customer: replied 7 years ago.
Oh well sometimes it goes that way. Thanks for your help.
your welcome,I tried, thanks Bryan