this is the F11 code,
Serial Communication Error
Communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly.
Hi Bryan ! Thanks for answering so quickly ..... unfortunately not only is my washer acting up but my internet keeps going down too so I was not able to get your answer till now . Well you confirmed my thoughts - they are just trying to replace what ever they think it could be with out even trouble shooting it at my expense and we could do that ourselves LOL .
Never called me back on the quote so I called before they closed to be told that the owner was not in to quote it . When I expressed my frustration she told me she'd try to reach him and called back w a $600 plus quote . I could buy a new unit for a bit more .
We are going to attempt to trouble shoot the items you suggested and I have found a parts place locally . Where in Tenn are you located ? We may be calling you .
Thanks again for the advice - Joyce