Thank you for using JustAnswer's for your appliance questions, Myself and all the other experts are anxious to help you with your problem today. If you will please explain your problem and the model and serial number we can get started...
The complete model number will be located inside the door area on the side of the tub
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2 Numbers I found
The microcomputers memory is corrupted and will need to be replaced, this is part number(NNN) NNN-NNNN You can order the parts you need from the following places, http://www.apwagner.com/, http://www.repairclinic.com/, or http://www.partstore.com/, all of these places offer easy returns and reasonable prices for their items.
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A service tech will charge about $150 to install and you can do it in under 30 minutes and save your self a ton of money, just have to remove the screws on the inside of the door and the control panel will come off and give you access to the microcomputer.