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This is a broken door lock, one minute it may work then stop for no reason at all, the part number you need is WH10X10006, You can order the parts you need from the following places, http://www.apwagner.com/, http://www.repairclinic.com/, or http://www.partstore.com/, all of these places offer easy returns and reasonable prices for their items.
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That is when it would break at the end of the cycle or at the beginning. No abuse needed to have this happen, it just happens sometimes.