Appliance Repair Questions? Ask a Technician for Answers ASAP
Hi...Crallen....It could be a few problems ...You would first need to remove the cover ,run the unit to see what may be causing the problem....IF the humming is coming from underneath the washer...It could be the Motor coupling #13 is broken....Could be the pump #22 is frozen up......Or could be the motor or gear box frozen up.....If it is sounding like the motor is running then it may just be the coupling.....If the water is draining out then it will not be the pump....Click on the link below...THis will show you how to remove the cover to run unit....(you will need to install a jumper wire at the lid switch connection to run washer with the cover off)....Take a insulated piece of wire...Jump it across the two wires(gray/Black not green) at lid switch connection...
No unfortunately there is no way to reach me on the phone ..Have you determined where the sounds is coming from...?
Just Answer Nor the system will allow phone numbers...I wish we could at times......Tell me at what location in the two diagrams you are referring to...The model number is XXXXX is no belt used...There is the motor coupling which has a rubber part to it...Thanks Bob