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Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
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kitchenaid, superba selectra 27, the microwave door will not

Resolved Question:

kitchenaid, superba selectra 27, the microwave door will not open. the latch will not open the door when I push in. It seems like it will not push in as far as usual.
Submitted: 7 years ago.
Category: Appliance
Expert:  Bryan replied 7 years ago.
can you get me the full model #? heres some hints,
LOCATE YOUR MICROWAVE MODEL NUMBER
First, here are some tips to help with your model number:
  1. Don't enter a dash if it's not required.
  2. Don't enter any blank spaces.
  3. Be sure a zero is not the letter O.
  4. Be sure a lower case L is not a 1.
  5. Kenmore models always have a 3 digit prefix such as 110 or 665, then a period, then more numbers.
Next, look for an aluminum tag--or a silver or white adhesive label. The model number may be printed or stamped onto the tag and it may be written in two different type sizes or styles.

You might find the tag in one of these places:

Built in

  • On the face frame, or the side of the control panel with the door open
  • On the bottom of the unit

Free-standing

  • On the back of the unit
  • On the face frame, or the side of the control panel with the door open
Customer: replied 7 years ago.
the microwave is on top of the oven, though they appear to be one built in unit.

I opened the door of the oven for the model# XXXXX
Serial # XXXXX
Expert:  Bryan replied 7 years ago.
unfortunatly your door latch lever inside the machine is broken, Part 565086these are plastic and break , the problem is its no longer available. sorry, I wish i had better news, thanks Bryan
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