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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 78804
Experience:  9+ years being an appliance technician with factory training.
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how to fix error code 02 on bosch front load washer 500 nexxt

Customer Question

how to fix error code 02 on bosch front load washer 500 nexxt series
Submitted: 7 years ago.
Category: Appliance
Expert:  Tyler Z. replied 7 years ago.
E02 means the unit is not getting adequate water or the drain is coming clogged. Remove the round access panel on the lower right front panel and take the drain catch off by twisting it. Water will come out so be careful, remove and clear all the debris in the drain catch. If you don't find anything then the issue might be with lack of water getting into the unit. If you are sure the water hoses are not frozen and have good water pressure then you will need to replace your electronic water valve on the back of the washer.
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Customer: replied 7 years ago.
how do i replace the electronic water valve?
Expert:  Tyler Z. replied 7 years ago.
Remove the top panel to access the water valve. There are 2 screws coming in from the back holding on the top panel. The top panel will then pull back and up to remove. The electronic water valve is the part on the back of your washer that your fill hoses directly connect to. Replace whichever one is faulty (hot or cold). You can test by using hot or cold water and seeing which one is coming in too slow into the dispenser.
Customer: replied 7 years ago.
where can i buy the electronic water valve
Expert:  Tyler Z. replied 7 years ago.
at but you will need a full model number which is on a white sticker on the inside of the door. if you open the door up.

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