How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 73367
Experience:  9+ years being an appliance technician with factory training.
Type Your Appliance Question Here...
Tyler Z. is online now
A new question is answered every 9 seconds

Have Whirlpool Gold refrigerator. No water going to ice maker.

Resolved Question:

Have Whirlpool Gold refrigerator. No water going to ice maker. Have replaced filter and celanoid control valve assembly in rear of unit. What should be checked next and should ice maker be replaced? If so, how do you remove ice maker?

Gene Parso
Submitted: 6 years ago.
Category: Appliance
Expert:  Tyler Z. replied 6 years ago.
Are you sure that the icemaker is still cycling?
Customer: replied 6 years ago.
Yes. Water can be manually added and ice maker will make ice cubes and dump in storage bin.
Expert:  Tyler Z. replied 6 years ago.
ok perfect, the the common issue with this unit is that the water line gets frozen inside the ceiling. If you want to confirm, pull the unit out and disconnect the water line that goes up the back of the freezer to the icemaker from the water valve and try to blow through it. If you can't then it's frozen. You can thaw it out by using a hair dryer and thawing the black tube that comes from the ceiling above the icemaker. If it's frozen back too far, unplugging the unit for 24 hours is about the only way to thaw it further back.
Tyler Z. and other Appliance Specialists are ready to help you

Related Appliance Questions