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Whrlp Master Tech
Whrlp Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 9596
Experience:  30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
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Jenn air oven will not come on. timers work nothing else will.

Customer Question

Jenn air oven will not come on. timers work nothing else will. Can not turn on oven light. Nothing beepos except timers. From mannual it sounds like it is in sabbath mode but when you hold in setup for 5 sec. nothing happens. Any ideas?? [email protected]
Submitted: 7 years ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 7 years ago.
do you have any display , and can I get the model number to better assist you?
Customer: replied 7 years ago.
only display is for timers. When we had techician out he could not find a model. Stove is about 3 years old
Expert:  Whrlp Master Tech replied 7 years ago.
is it a built in or freestanding model?
Customer: replied 7 years ago.
built in
Expert:  Whrlp Master Tech replied 7 years ago.
ok if you open the door the model serial tag should be on the oven cavity face frame.
Customer: replied 7 years ago.

model JES900BAB

ss# XXXXX

Expert:  Whrlp Master Tech replied 7 years ago.
can you check that on more time you are missing a number should be 9000 9700, 9800?
Customer: replied 7 years ago.
9900 on frame under stove
Expert:  Whrlp Master Tech replied 7 years ago.

ok good so thats the correct number. JES9900BAB

Lets try taking it out of sabbeth first .graphic

 

Customer: replied 7 years ago.

 

What is the ATM? when I press set up nothing happens. Even if I hold in for 5 sec. I pressed setup and Rt timer nothing works

Expert:  Whrlp Master Tech replied 7 years ago.

timer 1 and timer 2 buttons.

and Happy New Year!!

 

Customer: replied 7 years ago.
It does not do anything Thanks for trying

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