Your suggestion of unplugging it for 60 seconds or so was sure worth a try, but that didn't work either. I had came to the same conclusion as you but it was nice to get a second opinion to give me the confidence to go ahead and order the part. I ordered it late Friday and should receive it by mid week. The holidays slowed up my reply because I was out of town. I have torn into the range enough so the control is exposed. When the new one arrives I should be able to tell right away if it is the right one. I'm hoping that once I install the new control, the door will automatically unlock. Agree? Thanks for the quick response.