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Appliance Medic
Appliance Medic, Home Appliance Technician
Category: Appliance
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Experience:  Factory Trained CFC Technician
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Whirlpool Duet Washer Door Locked light wont go out, even

Resolved Question:

Whirlpool Duet Washer: "Door Locked" light won't go out, even when door is open. Washer won't turn on to do laundry. When I press Pause & Control On button at the same time, lights come on, but light for normal wash flashes and I can't change a thing. Dorr locked button stays on continually.

We unplugged & replugged to no avail.

Please help. Thank you.
Submitted: 6 years ago.
Category: Appliance
Expert:  Appliance Medic replied 6 years ago.
Hello this means the ptc sensor inside the door lock is bad. You need to replace the door lock to fix this issue. Any local appliance parts house will stock this part.
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