How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Bryan Your Own Question

Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12022
Experience:  15 yrs. experience as a certified appliance technician.
10522817
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

Hi! I have a Kenmore stove and this is the first oven Ive

Customer Question

Hi! I have a Kenmore stove and this is the first oven I've had with a delay start option. I haven't yet been able to figure out just HOW to use the delay start and stop timers! However, that's actually a secondary question. I'm wanting to run the clean cycle, and - can you tell - the previous owners didn't leave a manual. Well, I just am not sure what "set the stop time for 4 hours in advance" means (this is written on the stove "dashboard"). Do I set it to 4:00 or 4 hours in advance of what my stove clock reads? And then what do I set the delay start timer for? I've tried every combination and the clean cycle won't start. I know I just don't have the concept locked in my brain . . . so if you can explain this elementary concept to me, maybe I can get my oven clean! Thank you!
Submitted: 4 years ago.
Category: Appliance
Expert:  Bryan replied 4 years ago.
can you get me the model#? thanks Bryan
Customer: replied 4 years ago.
It's(NNN) NNN-NNNN
Expert:  Bryan replied 4 years ago.

ok let me get a look at this model and I'll be back shortly,

Customer: replied 4 years ago.
Thanks! Take your time . . . we're homeschoolers, so I'm jumping back and forth from school to the computer . . .
Expert:  Bryan replied 4 years ago.
ok this is a turn style control correct? are there two little dials on one side one say start and one says stop?, they have changed the clock assemblys on these so I cant see your clock but if my memory serves me right that should be the one? we are home schoolers also, how funny.
Customer: replied 4 years ago.

Yep, two small dials "stop time" and "delay start" beside the larger clock . . . I have been assuming that if I leave the delay start at the same time as the current time, then set stop time 4 hours in advance, that should work. But no dice. I also tried to use them to delay start the oven to cook, and wasn't able to get it to work. Maybe they don't work, but I think it's just operator error. Smile

 

How many kiddos you have learning at home?

Expert:  Bryan replied 4 years ago.

tell me does the clock itself work?

 

just one child ,she has C P and asperger"s spectrum, so we need to help her a lot more than the school she was in did. she's acually our grandaughter, we are raising her and her sister.

Customer: replied 4 years ago.

Yep, the clock works fine, and I just actually noticed today, that it looks like the "delay start" dial moves with the clock. It is set to the current time and is following the clock. I don't know if the other dial does that, too, but since I set it to 4 hours in advance it hasn't moved.

 

Kudos to you and your wife for taking in your granddaughters and giving them the love that will help them flourish!

Expert:  Bryan replied 4 years ago.

ok when you turn these do either of them pop out at a certain point?

 

 

yeah we love them dearly. thanks

Customer: replied 4 years ago.
Nope, haven't had one pop out that I'm aware of. They do say "push in to turn", so I do, but they also turn if I'm not pushing in, until they reset at 12:00 . . . that's where they both pop out.
Expert:  Bryan replied 4 years ago.
I cant find your clock assembly, (discontinued) so the new one that replaces it is different, I know one has to be out and the other in and the oven has to be on self clean and the door lock over for self clean. does this go into self clean ?
Customer: replied 4 years ago.
OK, I put the door handle all the way to the right and it's locked, I made sure the "delay start" is popped out (on 12:00), the "stop time" is pushed in at 4:00, the oven temp is on clean and the selector is on clean, and nothing's happening. It seems this should be right, as the only other way to set the dials (I guess) is to have them set according to the current time, but then both would be in. Are we down to assuming that the feature just isn't working?
Expert:  Bryan replied 4 years ago.
Analog-Digital Oven Clocksdoes your clock look like this?
Customer: replied 4 years ago.
Nope . . . mine are just the three dials, left to right "stop time", "delay start", and clock -- no flipper-number clock.
Expert:  Bryan replied 4 years ago.
ok this is as close as I could find, it sounds like your unit is bad, the replacement one would have to be installed be a tech if you wanted to fix this, the wiring is different, here the new one,

Part 247106

Item #
247106
Price
$110.85
In Stock?
Yes
Qty
Add to Cart
Order now and this item will ship today. Or it's FREE!
Back
Electronic clock and self-clean control, with mounting hardware and wires, replaces mechanical clocks.
*Should be installed by an appliance repairperson.
Part 247106
sorry i can't do more, its fustrating not being able to find the original clock to look at, well wishes and happy holiday's thanks Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12022
Experience: 15 yrs. experience as a certified appliance technician.
Bryan and 3 other Appliance Specialists are ready to help you
Customer: replied 4 years ago.
Thanks so much for your help, Bryan! I really appreciate it . . . and many of God's blessings on your family!
Expert:  Bryan replied 4 years ago.
and yours also, thanks and happy holiday's , Bryan

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
< Last | Next >
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
< Last | Next >
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg John's Avatar

    John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
  • http://ww2.justanswer.com/uploads/tomgoe/2011-01-04_021913_2008-03-03_183612_phpexrmok_c2pm.jpg Tom Goellner's Avatar

    Tom Goellner

    Home Appliance Technician

    Satisfied Customers:

    1191
    32 yrs. experience servicing major appliances and HVAC equipment.
  • http://ww2.justanswer.com/uploads/MD/md2020/2012-6-6_20648_Selfpic.64x64.jpg Tyler Z.'s Avatar

    Tyler Z.

    Appliance Doc

    Satisfied Customers:

    51307
    7+ years being an appliance technician with factory training.
  • http://ww2.justanswer.com/uploads/bryanpaul52/2009-2-18_12031_0918081611.jpg Bryan's Avatar

    Bryan

    Home Appliance Technician

    Satisfied Customers:

    11158
    15 yrs. experience as a certified appliance technician.
  • http://ww2.justanswer.com/uploads/SM/smitty1486/2011-3-1_0145_Snapshotofme1.64x64.png Kelly's Avatar

    Kelly

    Appliance Technician

    Satisfied Customers:

    6493
    Highly accurate diagnostician with over 30 years experience!
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Home Appliance Technician

    Satisfied Customers:

    5935
    30 years repairing appliances
  • http://ww2.justanswer.com/uploads/TE/Teamcold/2012-6-15_15028_HomeRepairsquarecopy.64x64.jpg Barry G.'s Avatar

    Barry G.

    Home Appliance Technician

    Satisfied Customers:

    5039
    27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.