I bought a BBT Power Star tankless water heater for my shop, had it for 4 months before I had a chance to run the water lines and hook it up. Well got it hooked up last Saturday and turned everything on. no leaks, but no HOT Water either. i checked the electrical and it is getting 118.79 Volts. The small light on the front never came on either. Checked the power on opposite side of "what looks like a switch" and it has power there. This "Switch has a Red Line to it, and three Brown lines coming off it.What do I need to do?
Make: Power StarModel: 45-552703
I check to make sure electrical was good on both sides of the "Switch:. There is a gray button on the bottom of this "Switch" so I pushed it but it is just dangling there and nothing happens.
Serial Number is XX-XXXXXX
I want you to verify that you have done the following:
33 years experience electrical troubleshooting industrial equipment and control systems.