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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 74355
Experience:  9+ years being an appliance technician with factory training.
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i have a kenmore 665.13849k601 built in 24 dish washer. The

Customer Question

i have a kenmore 665.13849k601 built in 24 " dish washer. The upper spray arm isn;t cleaning the upper rack, No water seems to be getting to dishes.
It appeared to be intermitnt but now totally broken
Submitted: 7 years ago via HomeTips.
Category: Appliance
Expert:  Tyler Z. replied 7 years ago.
OK so I've included a breakdown of the pump below so you can see how to take it apart and reassemble it.

First thing you need to do is take out the bottom rack. After that you need to remove the bottom wash arm. To do this, grab the center plastic nut with your pliers and spin the washarm off. Next, you must take off the arm that goes to the back feed line. This comes out by turning the arm about 45-50 degrees in the clockwise direction. It clips onto the back arm so unclip it as you are turning it. You have to turn HARD, do not worry the plastic is sturdy and will not break. Just remove that arm and also the plastic nut.

Ok now we're down to where the picture shows us. There are 4 torx screws holding on number 1. Remove these screws and pull up on number 1 to take it out.

After that you will see all the rest of the parts. You must take number 8 off. There is one screw holding the plastic cover number 8. Remove this and DO NOT remove number 6. That is the part you are trying to get to. That part CAN NOT be easily reinstalled so just clean the screen with a toothbrush, but please do not remove it because it's very difficult to install and I have no tips on how to do so--- it's just a battle.

That should be about everything.

graphic
Customer: replied 7 years ago.

Which arm are you sugesting to take off lower or upper?

 

 

Next, you must take off the arm that goes to the back feed line. This comes out by turning the arm about 45-50 degrees in the clockwise direction. It clips onto the back arm so unclip it as you are turning it. You have to turn HARD, do not worry the plastic is sturdy and will not break. Just remove that arm and also the plastic nut.

Expert:  Tyler Z. replied 7 years ago.
the lower arm. Below the bottom rack.