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Ish! I found it on the back of the washer lower left corner! Good thing it is unhooked in the garage or I wouldn't have been able to help you.
Serial : CT1941078
I'm very concerned because I have a new one coming tomorrow that I thought was a better and different brand. After getting home and discovering that I have only had this unit for just over 3 years and it is the same brand I might want to cancel my order and opt for a more reliable unit. Of course, Not sure what that would be, I thought Kenmore had a great reputation. I paid $499 for it 3 years ago and my old one seems to have the same features and be very much like the one I am buying today. I am about to buy the Kenmore Elite Oasis with the tall center agitator for $650. reg. $800.
I have had the models that do not have the tall center agitator and do not like the way it twists my clothes.
Can you tell me if the crease mark issue with my unit can be fixed and if so what should I expect it to cost me to have it fixed?
If I were to go ahead and buy a new one...what model and brand would you recommend?
You might find the tag in one of these places:
Top-loading washer only
Front-loading washer only
Top- or front-loading washer-dryer combination unit
Response was too slow...The purpose of my question was to determine wheather to cancel my washer that was coming for delivery in two days. My question shouldn't have needed detailed model information as several women I talked to about my washer all said the same thing you did and they didn't need a model number. Sorry...
these black spots are not oil from the gearcase ,In fact it is not an issue with the washer at all .
It is the fatty acids( Grease) in your laundry detergent it is not dissolving properly.
Which normally means the customer is using a regulate temperature detergent, but using cold water wash and the water is not hot enough to dissolve the detergent.
If you are using cold water ,you need to use a cold water detergent.
And if you do not use cold water ,it means you are using to much detergent and it sudses up and leave detergent on the clothes during and after the rinse cycle.
Hope this help ,but if it is not too late you do not need a new washer ,just clean this one and use either the correct detergent or the correct amount.