How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 73485
Experience:  9+ years being an appliance technician with factory training.
Type Your Appliance Question Here...
Tyler Z. is online now
A new question is answered every 9 seconds

Bosch SHU9915UC/U11 dishwasher - drain pump seemsto work fine,

Resolved Question:

Bosch SHU9915UC/U11 dishwasher - drain pump seemsto work fine, but water supply will not come on during start of cycle.
Submitted: 6 years ago.
Category: Appliance
Expert:  Tyler Z. replied 6 years ago.
does it just sit and drain forever or will it go past the drain sequence?
Customer: replied 6 years ago.
I believe that it just continues to run the drain pump
Expert:  Tyler Z. replied 6 years ago.
ok this is a common issue, it means water has entered the drain pan below the tub. You will need to pull the entire unit out of the cabinets and remove the left side panel. Use a towel to soak up all the water in the drain panel and when all the water is gone and the styrofoam puck is sitting flat on the base pan again, it will function properly once again.
Tyler Z. and 3 other Appliance Specialists are ready to help you

Related Appliance Questions