How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Appliance Man Your Own Question

Appliance Man
Appliance Man, Home Appliance Technician
Category: Appliance
Satisfied Customers: 9889
Experience:  Appliance tech 4 years
13888241
Type Your Appliance Question Here...
Appliance Man is online now
A new question is answered every 9 seconds

oven door lock wont open

Customer Question

oven door lock won't open
Submitted: 4 years ago.
Category: Appliance
Expert:  Appliance Man replied 4 years ago.
You need to replace the door lock.
Customer: replied 4 years ago.
can't open the door to take the door lock apart
Expert:  Appliance Man replied 4 years ago.
Slide a piece of card board between the door and the oven on the right. Then slide the card board to the left. The latch is just held over with a spring so it will unlock for you.
Customer: replied 4 years ago.
i'll give it a whirl....
Expert:  Appliance Man replied 4 years ago.
Let me know.
Customer: replied 4 years ago.
there is no way that you can slide a piece of cardboard inbetween the oven door and the body of the oven.. too tight as the door lock is engaged....
Expert:  Appliance Man replied 4 years ago.
Try a vanilla envolope then. This door locks tighter then most.
Customer: replied 4 years ago.
i used the card board from a cereal box.. no room on this model# XXXXX
Expert:  Appliance Man replied 4 years ago.
Ok the card board just has to slide between the door and the frame not into the oven because you will hit the door seal. Just 1 inch down.
Customer: replied 4 years ago.
i'm really startin to like the look of the 2 robertson screw heads that are staring at me that obviously hold that mechanism in place...between the door and the frame... i can see the latch that is holding it closed i have pryed on it with all of my 380lbs... i'm quite sure a piece of card board won't release said springs
Expert:  Appliance Man replied 4 years ago.
Ok the latch needs to go to the left to release it. Is that the way you wer pulling on it.
Customer: replied 4 years ago.
yes , i can see exaclty how it latchesand have pushed from the oposite direction... no luck... hence unplugging the stove thinking that it might be charged
Expert:  Appliance Man replied 4 years ago.
Can you get to the screws holding the glass top down. There is one in each corner. Then you could lift up the top.
Customer: replied 4 years ago.
i'll ahve a look and let you know
Expert:  Appliance Man replied 4 years ago.
Ok let me know.
Customer: replied 4 years ago.

fridge guy... there are 2 ofset screw head facing out between the door and below the cooking top... remove the right screw and loosen the left screw..... slide the whole latch assembly to left... on inspection there is absolutely no possible way of inserting a piece of card board to relieve spring tension as there are none... latch is probably on a solenoid ... thanks for your time and input

 

Snyd

Expert:  Appliance Man replied 4 years ago.
The lock is on a motor. But most are spring loaded.

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
< Last | Next >
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
< Last | Next >
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg John's Avatar

    John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
  • http://ww2.justanswer.com/uploads/tomgoe/2011-01-04_021913_2008-03-03_183612_phpexrmok_c2pm.jpg Tom Goellner's Avatar

    Tom Goellner

    Home Appliance Technician

    Satisfied Customers:

    1191
    32 yrs. experience servicing major appliances and HVAC equipment.
  • http://ww2.justanswer.com/uploads/MD/md2020/2012-6-6_20648_Selfpic.64x64.jpg Tyler Z.'s Avatar

    Tyler Z.

    Appliance Doc

    Satisfied Customers:

    51307
    7+ years being an appliance technician with factory training.
  • http://ww2.justanswer.com/uploads/bryanpaul52/2009-2-18_12031_0918081611.jpg Bryan's Avatar

    Bryan

    Home Appliance Technician

    Satisfied Customers:

    11158
    15 yrs. experience as a certified appliance technician.
  • http://ww2.justanswer.com/uploads/SM/smitty1486/2011-3-1_0145_Snapshotofme1.64x64.png Kelly's Avatar

    Kelly

    Appliance Technician

    Satisfied Customers:

    6493
    Highly accurate diagnostician with over 30 years experience!
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Home Appliance Technician

    Satisfied Customers:

    5935
    30 years repairing appliances
  • http://ww2.justanswer.com/uploads/TE/Teamcold/2012-6-15_15028_HomeRepairsquarecopy.64x64.jpg Barry G.'s Avatar

    Barry G.

    Home Appliance Technician

    Satisfied Customers:

    5039
    27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.