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Ask Appliance Tech Larry Your Own Question
Appliance Tech Larry
Appliance Tech Larry, Home Appliance tech
Category: Appliance
Satisfied Customers: 19183
Experience:  Over 35 years of in home appliance repair and service
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how do you adjust the freezer door on a kenmore elite french

Resolved Question:

how do you adjust the freezer door on a kenmore elite french door botom freezer slide drawer/door. door open on left botom only
Submitted: 7 years ago.
Category: Appliance
Expert:  Appliance Tech Larry replied 7 years ago.
does it not close all the way on the left side
Customer: replied 7 years ago.
It closes and seals at the top on the left side, however the bottom seal is open
Expert:  Appliance Tech Larry replied 7 years ago.
can you push the bottom shut with your foot and it stays?
Customer: replied 7 years ago.
No - it springs back
Expert:  Appliance Tech Larry replied 7 years ago.
remove the door and basket and check for anything behing it on the bottom and if nothing is there you will need to replace the track on the left side and the part number if you need it is 4975JA1040 and it cosr $44.61 and you can get it at a local appliance parts dealer near you or online at www3.sears.com
Customer: replied 7 years ago.
The track appears to be good and smooth - why would replacing it help?
Expert:  Appliance Tech Larry replied 7 years ago.
it runs on ball bearing and if they get out of shape it wont let the door close completely but i would check under the basket and at the back to make sure nothing is in the way of it closing ,, thats most of the time the problem
Appliance Tech Larry and 3 other Appliance Specialists are ready to help you
Customer: replied 7 years ago.
There is nothing in the back or under the basket - we have emptied the whole freezer, including the drawer. Maybe it is the ball bearing, Thanks
Expert:  Appliance Tech Larry replied 7 years ago.
you are most welcome